Long queues at the immigration office to process and obtain the passport

People, including older adults and children, wait for more than 12 hours to be taken care of and can process the document to be able to travel in the coming days.

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Hundreds of people, including older adults and children, woke up in long lines around the central office for migration, in the district of Breña, with the intention of being able to process the passport following the collapse of the system that hurt several travelers yesterday who missed their flights and had to pay thousands of soles to reschedule their passages.

Yesterday, the failure in the printing system at the Jorge Chavez International Airport office meant that dozens of travelers and entire families were unable to leave the country. From an early age, those affected waited inside the air terminal to be able to renew this travel document, but in the face of the exaggerated delay of waiting that many had to endure, it led to the start of complaints to the migrant workers, who had to report on the problem they were having.

For several hours the system was paralyzed, both at the airport and at the central office of migration, so in addition to not being able to attend to the printing of emergency passports, those who had made appointments could not be met either.

Although the superintendent of migration, José Armando Fernández Campos, justified the situation and the injured were treated, many people without an appointment today arrived in Breña to obtain the desired passport.

“I don't have an appointment, but I came because I don't want what other people experienced yesterday and didn't get a passport to happen to me,” said one user.

Through its social networks, Migraciones reported that “it has been done to attend to all the people who came to process their passports at the headquarters in Breña. In this way, what was announced by Superintendent Jorge Fernández was fulfilled.”

Long queues in Passport Migrations | VIDEO: América Tv

However, users on social networks denounce the lack of this document in the decentralized offices in the various regions of the country and said they have to travel to other areas or to Lima in order to process this important document.

In another statement, the National Superintendency of Migration indicated that “following the demand for passports arising due to the proximity of the long holiday, the current administration has managed to obtain an advance of delivery of the travel document by the contracted provider this year, which will be sent today to our various headquarters.”

Likewise, by July 2022, we will have received a total of 700,000 passports to cover the demand of citizens this year,” they emphasize.

“The National Superintendency of Migration apologizes to the citizens for the incidents that occurred at Jorge Chavez International Airport and at the headquarters, and ensures that the correct care of citizens will be carried out without major problems,” they say.

In addition, it ensures that the current administration, with only 25 days of management, is working to comply with an optimal standard of care that allows the issuance of passports on the same day that citizens request them.

MIGRATION CRISIS

The crisis in migration has been dragging on since the beginning of 2021, where there was a shortage of this document due to the large number of applications received after the reopening offices across the country following restrictions due to the COVID-19 pandemic. That year 698,000 passports were issued.

According to report 000616-2021-DIROP/MIGRACIONES, the issuance of passports increased by almost 90,000 passports until October and it was reported that the balance for 2022 of this document was only 126,670.

Therefore, the acquisition of passports was recommended to meet the projected demand by 2022. Even since August last year, the management of the then National Superintendent of Migration, Roxana del Águila, warned of the urgency of acquiring 700,000 passports.

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