Vivo X el Rock was canceled: How to ask for a refund of your money if you bought the ticket

The Vivo X el Rock festival was definitively canceled and the organization announced that it will refund the money for purchased tickets.

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Although many had the hope that Vivo X el Rock will return this year, the organization of the event decided to cancel it definitively, this was announced in a statement it published on its social networks.

As you remember, this music festival was originally planned to take place in 2020; however, due to the State of Emergency due to COVID-19, they were forced to reschedule it.

When everyone thought that with the economic revival and the return of entertainment events, the concert was going to be held normally at the San Marcos stadium, this never happened.

For this reason, the Vivo X el Rock organization indicated that it would return the money for the tickets. To do this, everyone who purchased their tickets must send an email to Teleticket from Thursday, April 7 to Sunday, May 15.

At the time, as Corporación CEM, we announced the suspension of Vivo x el rock 2020, hoping to be able to reschedule the event and comply with maintaining the artists who were going to perform at that edition of the festival. However, this has not been possible, which is why we announced the cancellation of Vivo x el rock 2020 and, with it, the return of tickets for all those who purchased a ticket,” he wrote.

HOW CAN I GET MY MONEY BACK?

According to the statement from Vivo X el Rock, people who purchased a ticket for this event must send, between Thursday, April 7 and Sunday, May 15, 2022, an email to servicioalcliente@teleticket.com.pe.

If the customer purchased the tickets through the Teleticket website, they must write from the email with which they associated the purchase, to do so they must follow the following steps:

1. Subject: CCS002 VIVO POR EL ROCK 2020

2. Account number

3. Interbank account code

4. Name of the bank

5. ID card of the account holder

6. Full name of the account holder

7. Contact phone

It should be noted that once the email is sent, Teleticket will notify you of the cancellation of the purchase as of April 29, 2022.

Vivo X el Rock se canceló de manera definitiva. (Foto: Facebook)

VIVO X THE RECK WAS LAST HELD IN 2019

In 2019, the last Vivo X el Rock was held with a fusion of unique music. There were a total of 7 stages for attendees to listen to and enjoy their favorite artists.

In that year, the star artists were made up of Slipknot and The Strokes, the New York band that first set foot on Peruvian soil and that fans were crying out for them.

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