Superindustria announces that it will open research against the organizers of the 2022 Jamming Festival

The Superintendency of Industry and Commerce announced this Friday that it will open an administrative investigation against the organizers of the 2022 Jamming Festival, in which artists such as Don Omar, Caifanes and UB 40 would be presented in Ibagué, for the failure to submit instructions due to the failure to submit information required by the entity.

This decision by the consumer protection authority is known hours after the event organizers canceled the day before the doors of the stage set up at the Playa Hawaii Recreation Park in the Tolimense capital opened, which generated hundreds of complaints against the organizers by citizens of different parts of the country, and even foreigners.

“On the occasion of requests for information made to the company 'Buena Vista Eventos E.U. ', the Superindustria will open an administrative investigation for non-compliance with instructions by not submitting the information required since March 11 of the current, as well as for not attending or attending the working group convened by urgently by this authority by March 14 causing harm to consumers”, said the entity.

This decision by the Superindustria corresponds to the request of the authority that sought to prevent possible damage to the attendees of this concert due to some of the changes that the organizers had announced in relation to the event, in which days prior to the total cancellation, which in fact was announced by the Mayor's Office of Ibagué, and not directly by the organizers, it was rumored that it would not take place.

It also asked to verify the legal consequences by announcing the cancellation of this event one day before it took place, in order to determine whether there was a violation of the legal budgets for consumer protection, and at the same time requested to issue requests from the company 'Operaciones y Servicios Turísticos S.A.S' who are the owners of the park in which the concert was to be held, as well as the Mayor's Office of Ibagué.

“The Superintendency orders the cessation of the promotion, advertising and sale of the event 'Jamming Festival 2023' by the same company, until there is an effective response and solution to the events that occurred with the event offered, announced and sold for this year (2022),” said the entity.

Finally, he requested that the multiple complaints be transferred to the Office of the Attorney General of the Nation for the purpose of the accused entity to determine within its competence whether crimes have been committed which will require a sanction, as have been requested by hundreds of citizens who had purchased their ballots for the event that was to be held develop for three days.

The organizers have endeavored to ensure that the event would be postponed until a date to be decided, however, dates for a future concert have not yet been confirmed, which has been regrettable news for the thousands of people who were already moving to Ibague or who had made reservations in the Tolima capital.

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