TikTok: When a person gets stuck in an elevator and asks for help, he gets an unusual response.

Stuck in an elevator is a nightmare where many hopes will never come true. The fear of being trapped is a small space, there is no service to communicate with someone and ask for help without knowing how long it will be there, and if something worse could happen, it was something that became a reality for a person in New York.

Matt is the name of a person who decided to share a painful experience in January this year through his TikTok account(@mnv_ _13) . Last September, he and his girlfriend sat in the elevator building in New York on the way back from the party.

When he climbed, the elevator stopped from one moment to the next. At that moment, Matt used his mobile phone to call 911 to seek help, but he did not get a favorable result because there was no signal. So he tried to put his phone into “emergency only” mode to see if the change occurred, but to no avail.

However, on the “luck” of the two, the elevator had a way to communicate with the central office of the hired operator, which helped to solve unexpected events, such as jams in the middle of the elevator.

By pressing the help button, Matt was able to contact the operator immediately. In the video, he said, “Can you call 911?” I do not hear the response from the operator. That's why @mnv_ _13 asks again. “Hi? “ There is an answer and “Yes, sir?” The captured passenger asks: “Can you call 911 on your mobile phone?” Alena is my surprise, the woman says no.

“What does this mean? You don't have a phone there? At that time video was cut off, leaving everyone a question of what happened. Until now, this clip has collected more than 3 million views and more than half a million likes.

Throughout the video, “I'm stuck in the elevator and the driver will leave me alone.” He and his partner decided to tell you how the unfortunate situation ended in the new clip, which he uploaded to his account. In this story, they were able to get out thanks to the help of a neighbor who heard him asking for help.

How the emergency button works

According to one of the companies providing this service by pressing a button on the elevator phone, the operator calls and connects to the dispatching center of the company, which works 24 hours a day, 7 days.When receiving an answer, follow the list of phone numbers specified by the customer, or contact emergency systems such as 911 or fire brigade, if necessary to assess the situation and needs of each passenger and act accordingly.

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