TikTok: When a person gets stuck in an elevator and asks for help, he gets an unusual response.

Being stuck in an elevator is a nightmare where many hopes will never come true. The fear of being trapped is a small space, there is no service to communicate with someone and ask for help, not knowing how long it will be there, and if something worse could happen, it was something that became a reality for a man in New York.

Matt is the name of a man who, in January of this year, decided to share a painful experience through his TikTok account (@mnv_ _13). Last September, he and his girlfriend got in the elevator of a building in New York on their way back from a party.

As he climbed, the elevator stopped from one moment to the next. At that moment, Matt used his cell phone to call 911 to ask for help, but he did not get a favorable result because there was no signal. So he tried to put his phone in “emergency call only” mode to see if the change occurred, but to no avail.

However, for the “luck” of the two, the elevator had a way to communicate with the central office of the hired operator, which helped solve unexpected events, such as getting stuck in the middle of the elevator.

By pressing the help button, Matt was able to communicate with the operator immediately.In the video, he said, “Can you call 911?” I can't hear a response from the operator. That's why @mnv_ _13 asks again. “Hello? “There is an answer and “Yes, sir?” The trapped passenger asks, “Can you call 911 on your mobile phone?” But to my surprise, the woman says no.

“What does it mean? Don't you have a phone there? At that time, the video was cut off, leaving everyone with questions about what happened. Until now, this clip has collected more than 3 million views and more than half a million likes.

Throughout the video, “I'm stuck in an elevator and the driver will leave me alone.” He and his partner decided to tell you how the miserable situation ended in a new clip that he uploaded to his account. In this story, they were able to get out thanks to the help of a neighbor who heard him ask for help. He called the firefighters and was able to rescue them without problems.

How the emergency button works

According to one of the companies that provide this service by pressing a button on the elevator phone, the operator calls and connects to the dispatch center of the company, which works 24 hours a day, 7 days.When the answer is received, follow the list of telephone numbers specified by the customer, or contact emergency systems such as 911 or the fire department as needed to assess the situation and the needs of each passenger and act accordingly.

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